Billing
- All services are billed every Monday for any series provided Monday through Sunday.
- We do offer gift cards which will be put on your account as a credit. “Gift cards” do not expire.
Cancellation Policy
- Walking,
pet sitting and other general services require a 24-hour cancellation policy in order for us to better serve you. Any cancellations made without a 24-hour notice will be charged for that day’s services. - All Prepaid transactions are non refundable as they act as gift cards and will be put through the system as a credit on your account. The credit can be use for future visits/service
All cancelation must be done via the Petz! app. No phone cancelation. If you have any schedule changes please visit the app or contact us: Email: [email protected] Call/Text: (508) 205-9767.